FAQs

The Variant Description block still appears even after deleting the metafield. What should I do?
If the Variant Description block still appears after deleting the "neo.variant_description" metafield, it’s likely because the field’s saved value...
Wed, 13 Aug, 2025 at 11:36 AM
How to delete Metafields created using the Neo App block?
The steps to delete metafields created with Neo App blocks are the same for all. For example, you can follow the instructions provided for the variant d...
Wed, 13 Aug, 2025 at 12:41 PM
Can I use my own metafield to show content in the Variant Description Block?
Yes, you can use your own existing metafield ( variant level )  with the Variant Description Block in the Neo app. To do this: Add the Variant Descri...
Wed, 13 Aug, 2025 at 11:40 AM
Can I customize the text for each status in the Variant Inventory Status Block ?
Absolutely! You can enter custom text for Low Stock, In Stock and Out of Stock in the block settings to match your store voice.
Wed, 13 Aug, 2025 at 11:40 AM
Do I need to create metafields for Variant Inventory Status block to work?
No, the block directly reads inventory data from Shopify. Just add the block and set your threshold values.
Wed, 13 Aug, 2025 at 11:41 AM
Can I use Neo Product Blocks on an unpublished theme?
Yes! Neo Product Blocks work perfectly on unpublished (draft) themes as well.  This allows you to set up and preview the blocks on your store’s staging ...
Wed, 13 Aug, 2025 at 11:41 AM
Will Neo Product Blocks affect my store’s loading speed?
No. Neo Product Blocks are built with lightweight, optimised code to ensure they load quickly without slowing down your store, even on mobile devices.
Wed, 13 Aug, 2025 at 11:41 AM
Do I need coding skills to use Neo Product Blocks?
Not at all! Neo Product Blocks are designed to be fully no-code. You can add, customize, and rearrange blocks using Shopify’s theme editor without touching ...
Wed, 13 Aug, 2025 at 11:48 AM
How does the Variant Inventory Status Block decide which status to show?
You can set threshold values inside the block settings (e.g., Low Stock below 10, Ready to Ship above 10, Out of Stock at 0). Based on the current inventor...
Wed, 13 Aug, 2025 at 11:50 AM