Thalia Apps Helpdesk

The app does not automatically merge duplicate products. Instead, it helps you identify duplicates, and you can manually choose how to manage and merge them...

The app only syncs the quantity of products with duplicate SKUs. It does not sync or alter other product data attributes like titles, prices, or descriptions.

No, the app does not offer an undo feature for syncing. If something goes wrong, you will need to manually adjust the quantity either within the app or dire...

Yes, the app will work with existing products in your Shopify store. It will scan your current product catalogue for duplicates and allow you to sync the qu...

Yes, the app can detect and synchronize the quantities for variants that share the same SKU. If you have multiple variants with the same SKU, the app will s...

Yes, the Flo SKU Sync app is compatible with all Shopify plans. Whether you have a Basic Shopify plan or Shopify Plus, you can use the app to manage duplica...

No, we do not add any code to your theme files when using the Flo SKU Sync app. Therefore, there is no need to remove any code before uninstalling the app.

Sometimes, the SKUs do not appear in the list when you search for them on the Restock Inventory page. Also, there is a problem syncing such SKUs. This is a...

The app has a limitation when multiple orders for the same duplicated SKU are placed in quick succession. 1. Say we have order #1001 of SKU ABC for 2 u...

1. Orders Containing Multiple Products with the Same SKU When a single order includes multiple products that share the same SKU, the sync process may n...